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Mobile No.: [CUSTOMFIELD1]

Service Plan: [CUSTOM_FIELD26]
Dear Customer,

Reminder: CMHK Mobile Phone Service Reactivation

Thank you for using CMHK service. We understand you may be busy or residing overseas and may not be able to return to Hong Kong in time for your bill settlement. We notice that your mobile service is now being suspended due to an outstanding amount incurred in your account. Simply follow below 3 steps to reactivate your mobile service before [CUSTOM_FIELD48] [CUSTOM_FIELD47] [CUSTOM_FIELD46]. Enjoy the peace of mind!
1 Visit

- CMHK website (https://www.hk.chinamobile.com/en) or

- MyLink App (https://l.mylinkapp.hk/tiYy or scan the QR code below)
2 Type the outstanding amount of HK$[CUSTOM_FIELD49]

- With various payment methods including FPS, Octopus Online Payment Service, AlipayHK, Alipay and credit card, you can pay your bill with ease.
3 Once you have made your payment, talk to us to arrange for service reactivation

- call our Customer Service Representatives at 12580, or

- talk to our Online Chat (https://cmhk.la/8LuGSO)
(please press: Live CHAT > Account overview > Service reconnection)
Upon service reactivation, we will waive the contractual penalty of HK$[CUSTOM_FIELD50] and the late admin charge (if any).

Pay on MyLink App
We look forward to serving you with our best services again.

Yours faithfully,
Customer Service Division
China Mobile Hong Kong Co. Ltd.


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中國移動香港有限公司 - 旺角西洋菜南街1L-1M號1樓
China Mobile Hong Kong Company Limited - 1/F, 1L & 1M Sai Yeung Choi Street South, Mongkok

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